Vacation Store
Travel Agency specializing in vacation travel for individuals, couples, families, friends, neighbors and colleagues.
Keywords: vacation, cruise, Mexico, Caribbean, Europe, Hawaii, Cancun, Walt Disney World,
Interview Q&A
How long have you been in business?
We opened our doors in 1984.
What is your primary product or service?
We are a leisure travel agency specializing in vacation travel. Our expertise carries over to groups, both small and large, incentives, destination weddings and family vacations.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
From the beginning we were more than an airline ticketing source. We worked hard to establish a leadership position in the sale of cruises and tours throughout the world.
How do you differentiate yourself from other businesses in your category and area?
When we first opened there were about a dozen travel agencies in the mid-Michigan area. That number grew to over 70 locations. Today there are fewer that a dozen in the greater Lansing area. Our core strength is providing individualized, custom service for our clientele. We listen and then create the vacation package to meet the specific needs and budget of the client.
How many locations do you have and do you have plans to expand?
We had three locations before combining everything into one location. Getting bigger does not always equate with being better.
Provide detailed directions to your location
We are on Jolly Road, just west of Okemos Road.
What type of payments do you accept?
All major credit/debit cards, cash and checks. Personal checks not accepted for travel departing with one week of purchase.
Which areas do you service?
We can create vacation packages for anywhere in the world!
Who owns your company or runs daily operations?
Michael Jackman is the founder of the company and continues to run the daily operations of the agency with a dedicated and terrific staff of professionals.
What are your hours of operation?
We are open Monday-Friday from 8:30 am - 6:00 pm. Weekends and other hours by appointment.
What is the best compliment anyone can give you?
"We had a fantastic time, everything was flawless!"
What is your favorite quote or Bible verse?
"It's not good enough we do our best; sometimes we have to do what's required"
Winston Spencer Churchill